REFUND, RETURN & SHIPPING POLICY

Thank you for shopping at Bharani Silks (https://bharanisilks.com). We take pride in the quality of our clothing, handloom products, and sarees. Please review our policy carefully regarding returns, refunds, item unavailability, and delivery timelines before making a purchase.

1. RETURN & REFUND POLICY
All products purchased from Bharani Silks are inherently non-refundable unless specifically addressed under Section 2 (Out-of-Stock / Unavailable Items).

• Return Window: If you are unsatisfied with your purchase or receive a defective/damaged item, you may return the product within 1 day (24 hours) from the date of delivery. Returns initiated after this 1-day period will not be accepted.
• Condition of Items: To be eligible for a return, your item must be unworn, unwashed, unaltered, and in the exact same condition that you received it. It must have all original tags attached and be in its original packaging.
• Duties & Taxes: Please note that any customs duties, regional taxes, or payment gateway processing fees incurred at the time of purchase are strictly non-refundable.
• Return Process: To initiate a return, please contact our customer support team immediately at support@bharanisilks.com with your order number and proof of purchase.

 

2. OUT-OF-STOCK & UNAVAILABLE ITEMS
Due to the exclusive, handcrafted, and high-demand nature of our saree drops and textile collections, a product may occasionally become out of stock or unavailable after you have placed an order. In such an event, we offer the following resolutions:

• Alternative Exchange: You can select any other item(s) from our store up to the exact purchase value of the unavailable item. If the replacement item's price is higher, you can pay the difference; if it is lower, the balance will be managed as per store protocol.
• Monetary Refund: If you do not wish to select an alternative product, we will process a complete refund for the unavailable item back to your original payment method. These refunds are processed strictly on official working days (excluding weekends and public holidays). Please allow standard banking processing times for the credit to reflect in your account.

 

3. SHIPPING & DELIVERY ESTIMATES
We partner with reliable logistics providers to ensure your sarees and apparel reach you safely and promptly.

• Delivery Timeline: The estimated delivery time for all domestic orders is 7 days from the date of dispatch. Please note that delivery timelines are estimates and may occasionally vary due to external logistical delays, remote locations, or festive periods.
• Shipping Fees: Delivery charges are dynamically calculated at the time of checkout. Delivery charges may apply to orders based on the shipping location, parcel weight, and promotional offers running on the Site. Shipping charges are completely non-refundable under all circumstances.

 

4. CONTACT INFORMATION
For any assistance, clarifications, or questions regarding our Refund, Return, or Shipping guidelines, please reach out to us at:
Store Name: Bharani Silks
Website: https://bharanisilks.com
Address: 69, R V K Rd, Erode, Tamil Nadu 638001
Phone: +91 83002 88725